FAQs
Eligibility
Am I entitled to services?
If you live in the midland region you may be entitled to access Aere Tai services depending on your needs. You can read more about our individual services below. It is best to contact us and make an appointment to find out how Aere Tai can help you and your family.
Are services just for Pacific people?
Services are primarily for Pacific people but we also serve other communities and will never turn someone away who wants to access our services.
Accessibility
How do I access Aere Tai services?
You can either contact our head office and we will refer you to your nearest Pacific service or you can contact your local provider directly.
What if my family member doesn’t speak English?
Our staff speak various Pacific languages and come from the communities we serve. If your family member needs translation services we may be able to organise an interpreter for you depending on where you live. Please ask your local Aere Tai provider for more details or contact us to discuss your needs.
View all questions in this section
Services
What services do you have?
Depending on where you live, a range of Aere Tai services are available to support you. To find out what services you can access read more about our services.
How much do your services cost?
General
What is Aere Tai?
The Aere Tai Pacific Midland Collective is a collaboration of Pacific providers working together to serve the communities of the North Island midland region. Our providers are based in Hamilton, Tauranga, Napier, Gisborne, New Plymouth, Tokoroa and Rotorua and we offer a combination of health, community, social, education and Whanau Ora services across our seven locations.